Support

Introduction:
Thank you for visiting IWACE. We are committed to providing the best possible experience for our customers, and that includes providing support for any questions or problems you may have.

Return and Exchange Policies:
We are confident that you will be satisfied with your purchase from IWACE. However, if you are not satisfied for any reason, we offer a 7-day return policy.

To return a product, simply contact us within 7 days of receiving the product. You will receive a full refund of the product price, minus shipping costs.

Terms of Service:
By using the IWACE website, you agree to our terms of service. These terms establish the terms and conditions under which you may use the website and services of IWACE.

Frequently Asked Questions:
Here are some answers to the most frequently asked questions we receive:

• How do I track my order?
  You can track your order in one of two ways:
  1. Log in to your account and click on the "My Orders" section.
  2. Go to our tracking order section and paste the tracking number that was provided to you via email.

• How do I cancel my order?
  You can cancel your order by contacting us before the order has shipped.

• How do I return a product?
  To return a product, simply contact us within 7 days of receiving the product. You will receive a full refund of the product price, minus shipping costs.
  
  

Self-Service Resources:
To make it easy to access support information, we offer the following self-service resources:

• FAQ: Our FAQ answers the most frequently asked questions we receive.
• Live Chat: Our live chat is available 24/7 to help you with any questions or problems you may have.
  
  

Contact:
If you cannot find the information you need, please contact us via iwace@mail.com or live chat.

Conclusion:
Thank you for visiting IWACE. We hope you find everything you need to feel beautiful, inside and out.